Shipping & Delivery
Have questions? Contact us at hello@dorelle.se
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Processing Time
All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
During sale periods or high-demand times, processing may take up to 5 business days.
Shipping Rates
Sweden
| Order Value | Cost | Estimated Delivery |
|---|---|---|
| Under 499 kr | 75 kr | 5-8 business days |
| Over 499 kr | Free | 5-8 business days |
Norway & Denmark
| Order Value | Cost | Estimated Delivery |
|---|---|---|
| Under 599 NOK / 349 DKK | 75 NOK / 49 DKK | 8-12 business days |
| Over 599 NOK / 349 DKK | Free | 8-12 business days |
Europe (EU)
| Order Value | Cost | Estimated Delivery |
|---|---|---|
| Under €49 | €9.99 | 8-12 business days |
| Over €49 | Free | 8-12 business days |
United Kingdom
| Order Value | Cost | Estimated Delivery |
|---|---|---|
| Under £40 | £6.99 | 8-12 business days |
| Over £40 | Free | 8-12 business days |
United States & Canada
| Order Value | Cost | Estimated Delivery |
|---|---|---|
| Under $60 | $9.99 | 14-21 business days |
| Over $60 | Free | 14-21 business days |
Rest of World
| Order Value | Cost | Estimated Delivery |
|---|---|---|
| Under $60 | $9.99 | 14-21 business days |
| Over $60 | Free | 14-21 business days |
Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this to track your order on our carrier's website.
Please allow up to 48 hours for tracking information to update after you receive your shipping confirmation.
Customs & Duties
International orders may be subject to customs fees, import duties, and taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in the order total or shipping cost.
Dorellé is not responsible for any delays caused by customs clearance processes.
Additional Information
- Shipping time does not include order processing time.
- Shipping fees are calculated based on the order value after discounts.
- We are not responsible for failed delivery attempts caused by incorrect address information.
- If you have not received your package within the estimated delivery window, please contact us at hello@dorelle.se within 30 days of the estimated delivery date.
⚠ Note: If you have any questions about your order, please contact our customer service at hello@dorelle.se.