Terms of Service

Last updated: June 2025

Please read these Terms of Service carefully before using the Dorélle website. By accessing or placing an order, you agree to be bound by these terms.

1. Using Our Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not misuse our website by introducing malicious software or attempting to gain unauthorised access.

2. Orders & Pricing

All orders are subject to availability and confirmation. We reserve the right to refuse or cancel any order at our discretion. Prices are displayed in GBP and are inclusive of VAT where applicable. We reserve the right to change prices without notice.

3. Payment

Payment is required in full at the time of placing your order. We accept major credit/debit cards and other methods displayed at checkout. All transactions are processed securely.

4. Delivery

Estimated delivery times are provided as a guide only. Dorélle is not liable for delays caused by third-party carriers, customs, or circumstances beyond our control.

5. Returns & Refunds

Please refer to our Returns & Exchanges page for full details of our return policy.

6. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Dorélle and may not be reproduced without our written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Dorélle shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

8. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Continued use of our website after changes constitutes acceptance of the updated terms.

10. Contact

For any queries regarding these terms, please contact us at hello@dorelle.com.